Terms and Conditions
Hotel Real Palácio
By accessing our websites, the User agrees to accept and comply with these Terms and Conditions of Use.
The Site is property of BERNARDINO GOMES – GESTÃO HOTELEIRA S.A., owner of and hereinafter Real Hotels Group, a company with registered address at Rua António Enes, n.º 19 2º Dto., Lisboa, registered in the Commercial Registry of Lisboa, under registration and taxpayer number 509884350, an entity which incorporates the Bernardino Gomes Group.
Real Hotels Group reserves the right to i) modify, add or remove portions of the Terms and Conditions at any time; ii) update, modify or terminate the Contents and Services under any reason and without previous notification at any time; iii) remove User Accounts whose contents are illicit, offensive, threatening, defamatory, pornographic, obscene or condemnable or that violate third party intellectual property rights or these Terms and Conditions; iv) modify, replace, refuse access to the Site and the Services, suspend or discontinue them partially or totally. These changes will be effective from the date of their posting on the Site or the date of send notifications.
2. OBLIGATIONS AND RESPONSIBILITIES OF THE USER
Real Hotels Group reserves the right to modify these Terms at any time, the User is the sole responsible for verifying and complying with the terms in every access to the Site.
By continuing to use of the Site after modifies are posted the User are stating to have accepted the updated version of the Terms and Conditions. In case you do not agree with the modifications made or, in general, with the Terms and Conditions, you must immediately cease to use our Site.
By accessing, using and downloading material from the Site, the User agree, in your own name and/or on behalf of organisation that represent, to strictly comply with the provisions of the Terms and Conditions, further warranting you have the power to act on behalf of the third party you represent, if applicable.
It is expressly forbidden to access or attempt to access the Site through automated means. The User must not create or place on the Site any type of virus or programs that may harm or contaminate it, and must not advise third parties to do.
It is prohibited use the Site for any other purposes further than the purpose of the Site, including illegal purposes, or any other ends that may be considered harmful to the market image of Real Hotels Group. Usurpation, counterfeiting, usurped or counterfeit use of the content, illegitimate identification and unfair competition are punished by criminal law.
3. ACCESS AND REGISTRATION
The access to certain content on the Site may be reserved for Users who are duly registered and/or authorized for that purpose. Therefore, may be required the User to provide some personal data in the scope of the process of creation a User account at the Site (“User Account”).
The User must provide a valid e-mail address, to which has the right to legitimately access, as well as any other information necessary for the conclusion of the process of create account. The information provided must be updated, complete and accurate.
The User is responsible for maintaining the confidentiality of password. In case of detects illicit use of the User Account, the User must notify the occurrence to Real Hotels Group. Notwithstanding, the User may answer for the illicit use of the User Account or password before Real Hotels Group or a third party.
The User is the sole responsible for any damage deriving from or loss of profit caused by illicit conduct while using the Site and the Services, as well as for the Contents makes available on the Site.
In case of Real Hotels Group deactivates or revoke access, the User understands and accepts that may be prevented from accessing certain restricted areas of the Site, User Account details or any contents therein.
4. EXTERNAL LINKS
The Site may contain advertising references and/or links to other web sites managed by third parties (“External Links”) over which Real Hotels Group has no control.
The inclusion of external links in no way indicates Real Hotels Group’s endorsement, support or approval of the content, advertising, products, services, policies or other materials on or available from such web sites.
The inclusion of external links is merely informative content, and Real Hotels Group has no knowledge of the respective content, services and/or products offered. Thus, Real Hotels Group is not liable for their content.
The Real Hotels Group does not guarantee the lawfulness, reliability and usefulness of the content provided by third parties via the external links.
5. COPYRIGHT AND INTELLECTUAL PROPERTY
The information contained on the Sites, in particular, the name of the areas, brands, logos, designs, illustrations, pictures, graphics, data files, text, music, audio files or other sounds, videos, software or other files, to which you have access as part of the services or through the use of our sites, are considered property of Real Hotels Group and is protected by law.
Under no circumstance, Users’ use, access and navigation and use of the Site will be interpreted as implying a total or partial renunciation, transmission, licensing or transfer of these rights by Real Hotels Group.
The user is not allowed to download, copy, transmit, distribute, reproduce or resend, in whole or in part such content for commercial purposes unless you have been dully authorized in writing for that purpose by Real Hotels Group. We emphasize that bad practices in the use of the above information is prohibited and punishable by law.
The use and/or external disclosure, expressly authorized in writing by Real Hotels Group, of the information contained on our site implies the express mention of the source and authorship of this information.
The User agrees and acknowledges that Real Hotels Group owns all intellectual property rights.
Real Hotels Group is not liable for any damage or loss that may result from the use of information contained on our sites, directly or indirectly arising out of or related to the use of these sites.
Real Hotels Group cannot guarantee the reliability, usefulness or veracity of all the information and/or services on the Site, or the usefulness or veracity of the documentation provided through the Site.
Therefore, Real Hotels Group does not guarantee or assume liability for: i) the continuity of the Site content; ii) the absence of errors in this content; iii) the absence of viruses and/or other harmful components on the Site or in the server that provides it; iv) the invulnerability of the Site and/or the impossibility of breaching the security measures adopted on the same; v) the lack of usefulness or performance of the Site content; and vi) the damages or harm caused, to themselves or a third party, by anyone who infringes the conditions, rules and instructions that Real Hotels Group establishes on the Site or through the breaching of the security´s systems.
Real Hotels Group declares to take all necessary measures, within its possibilities and the state of technology, to guarantee the functioning of the Site and to minimise system errors, both from technical viewpoint as well as regarding content published on the Site.
If the Users become aware of any content that is illicit, illegal, contrary to the law or that could represent an infringement of intellectual or industrial property rights, the legislation of personal data protection and/or any other legislation, they must notify this immediately to Real Hotels Group so it may adopt the appropriate measures.
Real Hotels Group reserves the right to suspend, modify, restrict or interrupt the access to, navigation, hosting or downloading of content and/or use of services from the Site, with or without prior notification, for any users who breach any of the provisions set out in these Terms and Conditions, without the user having any possibility of demanding compensation for this reason.
No recommendation or information, oral or written, from Real Hotels Group will be construed as a warranty of any type, unless if expressly defined by the Terms and Conditions.
In case of disagrees, partially or totally, of the Site or Content and Services, as well as these Terms and Conditions, the User may only cease the use the Site or Services and demand cancellation of the User Account.
7. PRIVACY AND COOKIES POLICY
Real Hotels Group assumes that the data has been provided by the holder or has given permission for it, as well as assumes that the personal data is true and up to date.
By browsing the website, Real Hotels Group may collect information about your computer, including the IP address, operating system and browser used, for administrative purposes and to gather information for its advertisers.
The Terms and Conditions are governed by the Portuguese law.
Real Hotels Group – January 2020
MUNICIPAL TAXES NOT INCLUDED:
Lisbon City Taxes: Lisbon City Council has introduced, from the 1st January 2019, a city tax on all hotels, applicable to all guests from 13 years old, a fee of €2,00 per person/ per night up to a maximum of €14,00 per person/ per stay. This tax is not included in the room rate and must be paid upon check-in/check-out by the guest.